People Management

At this course you will learn about a model of behavioural psychology providing you with the opportunity to develop your human insight and understanding.

You will become even more aware of your own response patterns and needs, as well as improve your ability to understand your employees' response patterns and needs.

During the course you will learn how to communicate efficiently, motivate and delegate according to various types of employees.

You will also gain greater insight into your own management style with its strengths and limitations.

Furthermore you will gain insight into how others perceive you through a psychological 360 degree feedback.

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For whom is the course for?

All individuals with management responsibility in their daily work wanting to develop their managerial skills on a deeper psychological level.

Participants wanting to gain a greater self-knowledge as well as a greater understanding and knowledge of other peoples' needs and motives.

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Content

Introduction to behavioural psychology - and how this is applicable in management
The 4 archetypes - needs, fear, marks and characteristics
Your own psychological profile - The Person Profile
Interpretation of your Person Profile - and possible consequences for your manager role (strengths/weaknesses)
How to 'read' others - behaviour, body language etc.
How to motivate and lead different employee types
Introduction to the Employee Profile - defining types and strengths/weaknesses
Analysis of the 'difficult employee'
Communication strategy according to different types
Response patterns, conflicts and defence mechanisms
360* manager assessment - the way your surroundings perceive you
Introduction to the Role Profile - make a psychological profile of a role or job function
Concrete training in management situations and employee interviews
Practical application - when you get back
Personal development plan

Personal outcome

The course will be an interesting mix of discussions, exchange of experiences, instructor presentations, group work and concrete cases.

During the course participants will work with their own management challenges, including concrete employee cases.

During the entire process participants work on the same basic model of behavioural psychology.

After each module participants are asked to devise concrete action plans.

About TACK

TACK has for more than 40 years offered courses, training and lectures on the Danish market. The company was created in England in 1948 by the brothers Tack, who had great success with their promotional staff training on their own ventilation plant.

Tacks philosophy which is that the people who are helping to create a company also simultaneously is the company's most important resource. We help people to personal success and prosperity, and thus ensures that both they and the company overall acheve the desired goals.